Five Surprising New Technologies That Are Transforming Casinos 

 December 20, 2022

5 New Technologies Creating Exciting Possibilities For Casinos

From its very beginning, casinos have been utilising new technologies to help open new avenues for it to expand and flourish. This can be seen with the direct parallel they have followed with each and every major milestone in technology over the past century, and particularly the past few decades.

Now, with online casinos in the lead, the industry is on the brink of a whole new exciting era and taking big bets on what will come next.

  1. Casino Concierge Apps

Though, over recent years, land-based casinos have been forced to step aside to the new global leaders in gambling entertainment, online casinos, they are far from done. Useful new tech, such as concierge apps, are making land-based casinos more efficient and customer-friendly than ever before. By utilising new technology and joining the online era the traditional casinos of old are steadily winning back their customers.

  1. VR vs AR

Virtual reality (VR) and the “the metaverse” have been hot topics for casinos for many years now, and many ambitious projects are underway, some even already available. While most are betting on VR, it could very well be another similar technology that takes the cake.

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Augmented reality (AR) has been somewhat slower to take off than VR, however it has some particular advantages. While VR is a completely digital reality, to which a player is transported, with AR the virtual world comes to you, superimposed over your living room, bedroom, or wherever else you may be located.

The biggest advantage of AR is spatial awareness. Anyone who has experienced VR is probably aware of how easy it is to bump into things. AR, however, lets you see exactly what you’re doing in the real world. The best solution could very well be a combination of the two.

  1. Wearable Devices

While VR headsets technically fall under the category of being a “wearable”, generally this refers to smartwatches, smartglasses, and other wearable mobile devices. Smartwatches in particular are making huge headway, and becoming nearly as versatile as phones, some even including browser support. The way things look, this could be the start of whatever eventually replaces smartphones. At the very least they are opening a brand-new market for leading online sites like ZAR Casino South Africa.

  1. Facial Recognition & Smart Cameras

Another rapidly developing technology that is helping land-based casinos get back on top of business, is facial recognition and smart-camera software and hardware. Using this, casinos are able far more efficiently track customers within their establishments, creating greater security, as well as convenience.

  1. AI-based Analytics & Customer Support
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In just a decade, AI has gone from being a big-tech buzzword to becoming fully realised, much of today’s technologies. Two particularly useful functions of AI have proven to be in analytics and in online customer support. Both are of huge help to online casinos, though also their land-based counterpart.

Time Will Soon Tell

With technology moving so rapidly it has become increasingly hard to predict future trends. On the plus side though, it often doesn’t take long to find out. It could be one of the above or some other new technology. Time will soon tell.


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