You need to build trust, confidence and encourage people to purchase your products and services. You should know that excellent customer service is vital, especially when your business is online. Your business must maintain a positive customer experience to encourage conversions, a good reputation and avoid negative online reviews. As you venture into e-commerce, ensure you improve your customer service. You can effectively utilize the following strategies to improve customer service and take your business to a higher level. Track Your Customer Satisfaction Score It is easier to improve something after measuring its performance. Once you decide to venture ...Read more
